Membership FAQ

You have to a be logged in as a member in order to add items to the cart and checkout,

You must sign up as member first and activate your membership. Once you return after activation you can begin shopping and checkout by adding items to the cart.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment options through PayPal and other secure payment gateways.

We follow standard US age based size guidelines for kids that you would find comparable to major brands. Each item would list its 'FIT' as "Regular" or "Slim"

We offer returns within 30 days of delivery. Items must be in their original condition with tags attached. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return.

Delivery times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within the same business day it is received. Once shipped, you'll receive a confirmation email with tracking information.

Yes, we ship internationally to most countries. Shipping fees and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties and taxes imposed by the destination country.

Unfortunately, once an order has been placed, we're unable to cancel or modify it. However, you may be able to return the item(s) for a refund or exchange once you receive them. Please refer to our Returns & Exchanges policy for more information.

We want t ensure you have a good experience shopping with us and we would encourage you to notify us about order updates within 24 hours of placing the order. If the order is not shipped we might be able to update the order.

Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

You can reach our customer support team via email at order@dobedoinc.com or by filling out the contact form on our website. We strive to respond to all inquiries within [number] hours during business days.